Many software product companies are looking for a reliable, economical way to scale their customer support capabilities. Either their in-house professional services cannot hire quick enough to keep up with escalating product sales, and end-customer expectations, or they're driven by the need to reduce customer support costs in challenging economic times. Avantica is helping our software product customers quickly scale-up end-customer product service and support. Offered as either a ''white label'' or partner model to our customers, Avantica's Professional Services and Support Solution quickly extends economical, high-quality service and support to software product company end-customers.
